Quote from @Kathy Kifer: @Michael Plaks - I just came across your response to this question.

Check out the free content online of Bill Faeth. 

Hi Dan, thanks for your response.

This level of service is NOT typical for the Lehigh Valley, and it’s certainly not what we’ve experienced with our PM or others we know in the area.A property manager should be proactive in tenant placement, responsive to inquiries, and transparent about efforts to fill vacancies.

Every contact I needed for insurance, mortgage and cleaners were done online, mostly through connections from BP. 

@Nadir M. our lease specifies the resident is responsible.

They are MUCH more responsive and even managed to recuperate most of the owed rent via landlord/tenant assistance programs.

You can probably find an online link about how extreme temperature changes are not the ideal way to heat a home and cost more in the long run.I don't know what the local rental rules are where you are, but look them up and see if you can give her notice. 

Its a tough subject because logically, they are joint and several guarantys so rationally a 100% guaranty from each of two people (one 740 one 680 for example) is ALWAYS going to be better than just one 100% guaranty from someone at 740 (so it wouldn't make sense to have a better rate for the latter)The problem is that there is fraud and "straw borrowers" out there where someone who is not involved in the property signs on to boost score and terms - so many DSCR Lenders in response either do the "non-rational" thing and price to the lower to avoid the fraud or use the higher of the two (and either be a little loose with things or just stay vigilant on any funny business)

@Thomas HaessigImpossible to really provide any type of in depth response based on information provided.