At the price point now, BC can only be "used" for big ticket items & that if it is accepted.

I was really excited to sign up as I think their first student when they started making their rounds in the fall of 2020.

-When a tenant moved out, the management company refunded their security deposit but failed to account for damage, such as holes in walls and outlets ripped off the walls, leaving me with repair bills and also tenants moving in without the repairs being done.Stuff like this that is consistent and when I ask questions they are defensive, when I ask for more quotes for high ticket items they are defensive. 

As mentioned before, you can get away with paying for the draw money, but not using it. 

In the real world we live in you can't get away with massive crime and massive publicity at the same time, unless your name is Hunter Biden or you donate big bucks to you know who. 

But I find from personal experience and from my buyers' Airbnb experience that it's a bit of a hassle trying to get guests to rebook at the new listing.I don't know how strict Joshue Tree is at enforcement, but in Denver and Colorado Springs here, you could probably get away with an STR listing for three months without the license.

They also have a support ticket system and customer support contact number that sends you directly to a human being.

Yes true, but i dont want to invest into more houses for many reasons, in the state of NJ/NY and many more states tenants can get away with years of not paying rent, also they trash the house not all tenants  but some do. 

I had a ticket since it was part of the program.

Out of state investing gives you all of the headaches of local investing plus the costs of plane tickets and travel time.Also, never trust people, especially as a rookie.