Most who fail  buy C/D real estate without strong fundamentals.

@Ryan BroschardHi Ryan,You have hit a common issue many new investors fail to anticipate.  

If the tenant fails to provide proof, I would reach out to a local attorney about handling the lease violation appropriately, especially since Texas has specific landlord-tenant laws.

I would not characterize this as a scam per se.. but it appears to me to be a failed investment model..

This is typically for most people not a DIY project. 

I don't know how the really big players stomach it.Something else I failed to mention was how the PM's are also tacking on fees on top of rent to extract even more money from our tenants. 

But in terms of the company you asked about a quick search shows there are a lot of people that are not happy with the service. 

Failing to plan, is planning to fail. 

Pointing out the BS that people try to peddle. 

I am also a huge believer that with massive affordability issues in cities people will start to migrate to smaller towns that they can afford.