They might be willing to give different terms especially to a high net worth person that they can likely make money on cross selling.

Sharing some of my personal experience.

Quote from @Hanna Brown: @Jay Hinrichs If the bidder at the auction pays cash for keys to get the homeowner out, does the person redeeming from the owner position (exercising rights of redemption w/in 180 days) have to reimburse them for those costs they paid to get the homeowner out? 

The answer is its personal preference.

Some packages genuinely improve property performance, while others might feel excessive.

Having a person answer the phone costs the PM company substantially more than operating a support button with a delayed response.

While I am a lender, I personally use hard money on all of my own investment projects.

There are many here in my local area and your area is likely to have the same type of meetings.Most of the deals that I fund are by meeting investors in person at these groups and creating strong relationships. 

Offer a personal guarantee (reduces investor risk if you have the balance sheet for a PG to be worth anything).  

Other companies have come in person to do it.Every year, I get new 4-point inspections on ALL of my properties and send to my agent to re-shop my insurance rates.