Lendbase’s communication was terrible and delayed.

There has been quite a bit of complaints in the past year of IHA mishandling payments or not paying at all and little to no communication.

They handle everything—guest communication, pricing optimization, cleaning coordination, and maintenance—allowing you to focus on scaling or other priorities.While you pay a percentage of your revenue, the time and stress saved often outweigh the cost, especially with larger portfolios.

Owners do NOT pay PMC's enough to risk violence.4) How is their inconsistent communication really negatively affecting the management of the property?

If you understand how to screen very well, communicate with them respectfully and can somehow understand the dynamics of the community, you will be ok.

Clear communication and budgets.

Yes, they do nickel and dime some but the are competent and communicative.

I always cover my experience, the brokerages experience, and expectations with communication - 9 - 5, M-F, 24 hr turnaround during business hours, and the owner can reach out to me personally when the team isn't present. 

After communicating with a prospective resident (Google Voice #, usually by text), with just a name, telephone number and email, the applicant can pay $55 to provide us with a background, eviction and credit check.

They only communicate through chat and email.