My issue is, it's been almost 3 months and I haven't be able to get good tenant applicants.

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator – and they often select the first PMC they call!

SunCoast has a corporate culture of lip service and excuses.

The worst part is they refuse to help me get the account back, quoting their terms of service and stating they are not liable for any issues with my account. 

They don't ask for any documents just do a credit check and you fill out their application.

In that case, I told them to pay till May as that was the only time I was able to get applications.

There are some great suggestions here on down payment, interest rate, servicing, and underwriting the borrower.  

To clarify for those reading the company is Prime Corporate Services out of Utah.

Like you said, I do believe you'll see more firms with "all services under one roof" moving forward. 

Landlords mistakenly ASSUME all PMCs offer the exact same services and operate the exact same way, so price is the only differentiator.So, the first question they usually ask a PMC is about fees - instead of asking about services.This also leads them to ASSUME simpler is better when it comes to management contracts.