-Being able to give your tenants the professional experience of timely responses, quick attention to maintenance, using the on-hand already vetted roster of vendors, providing a sense of formal hospitality and customer service... can be worth the management fees. - Staying compliant with various tenant laws and fair housing policies is also a big factor I hear a lot.

I'm a Project Manager at an Architectural Firm specializing in Custom High-End Homes. 

I was unfortunately denied as of yesterday, but she said it's because I am a new customer for Key.

@John Voychick I'm so sorry to hear about your experience, it really pains me to hear about people getting subpar treatment and customer service I always listen to people's experiences to make sure that I can prevent these kinds of things from happening to my clients.

I am a satisfied customer.

It’s entertaining to them sure but it solves nothing as there’s always 2 sides to the story the customer and the business.

Vendors who partner with Costco pay for market exposure and referrals, which often adds to the final cost passed on to the customer.

These course providers tend to sell their customer base on  unrealistic expectations or teach the most basic of concepts which are easily picked up through a book or merely browsing through these forums.  

@Maxwell Silva - In marketing / advertising, products and services are not expected to be sold the first time a potential customer is exposed to them.

Don't try to get rich on one customer.