I've seen an overwhelming amount of utterly freakish craziness up close and personal, and I can confidently bear witness that white people always end up being the freakiest freaks of all.I was going to call BS on this one when I stopped and thought....Hmmmm... every customer I had as a GC that was an absolute insane nightmare.....was an white uber-rich entitled A-hole.

And if you need to change it you'll know what & why and be able to explain it to them if need be (your soon-to-be current customers that is).Best of luck to you!

From start to finish, Tanja demonstrated remarkable expertise and dedication, making the process both efficient and rewarding.What truly set Tanja apart was her ability to navigate challenging sellers with ease and confidence.

Some guests are just not tech-savvy, so basic instructions for utilities/amenities that are difficult to navigate is a touch that is appreciated.

The other thing is coming off like an interested customer. 

Maybe have a golf shirt with a customized design or wear a novelty tie that speaks to your personality.

We have 800 customers and about 650 are on autopay. 

It is the only venue I know of that does not use hype or hard sell tactics to get customers.  

@Xavier Aliche Most property managers operate the same.Your questions should center more around the quality of customer service. 

Californians like to go to the listing agent directly but dual agency is illegal here, we simply can't operate that way so we try to refer unrepped buyers to another agent, or they can be a "customer"/unrepresented but that's tricky to navigate and increases our liability a lot, and they usually have no clue what to do so they need their own agent.