I'm also curious about what the process looks like for other landlords who have gone through this.

It’s frustrating to hear you had to step in and handle the process yourself while still being charged a full fee.

There are differences in the way cities execute this process.  

Joining Bigger Pockets hoping to accelerate my learning process and meet like minded individuals.

Breezeway allows us to easily organize all photos by room and generate a downloadable document for reference.Once a tenant moves out, we follow the same process to document the property's condition and determine if any amount needs to be withheld from the security deposit.Additionally, we require new tenants to complete and return a move-in inspection document within 3 days of moving in.

Any time I have a client who did their bookkeeping for rental properties with QBO, it's it's always a lengthy process to try to sort it out. 

Remain calm and professional through the process.

Hey guys I am the process of doing my 4th investment deal. 

The process requires some knowledge from your agent. 

The process is new to me, but it doesn't seem all that complicated (link below).