I self manage my units so my views are more related to the actual work of property management rather than communicating results to property owners.The most important factor in successful property management is not a personal quality or trait, it's having EFFECTIVE processes in place to support the business.

I'm curious where the line is drawn b/c I can write off a meal when I am leaving my 9-5 job and going straight to a volleyball match to officiate (second job). 

That is probably cheaper to do and if the existing laundry are just hookups in a basement an upgrade that might give you a similar result in terms of tenant experience. 

These improvements enhanced the property's appeal and marketability, resulting in a significant price increase when we sold it for $135,000.

If the numbers don't match what you think you would like to make on a property, then either you need to discount the asking price to get there or pass on the property.My second thought is what you're feeling and others have highlighted - no everyone is in the business to make it fair for both sides.

The results can be tragic.

This quick transaction showcased our team's ability to identify opportunities and execute effectively, resulting in a strong return on investment.

Probably because the sellers representation doesn’t match reality.

He has 800 members to date so I guess if all 800 were actively attacking the list it might not produce the results your looking for but as an investor if I could get 1 or 2 deals out of this list I might be worth it? 

Many hosts struggle at the beginning because their listings don’t match the local market, so taking the time to get this right before launching is crucial!