A buddy and I built software that helps RE pros find and close more off-market properties through real-time, custom intent signals like probates, pre-foreclosures, code violations, and eviction notices.

But yes, they can slice and dice their plans to extract maximum revenue from each customer.

It is incredibly challenging to build a Property Management company that hits it's customers expectations in this regard.

Thank you.Before jumping into any given business, you need to figure out who your target customer is first.

Projects in this price range are our bread and butter -- custom builds, whole house remodels and additions. 

In general home warranties suck...... the people they hire to "fix" the issue suck..... the job they do suck....customer service sucks.They band aid the issue at best and then charge you every time them come back and fix the issue again.If you run the numbers, you are often better off setting the $$ aside and paying straight up for any work needed.Every so often you will have someone that has it "pay out".... they replaced the 4k HVAC system etc..... its rare....like winning the lottery.The House always wins...... they make gobs of $$ because what they pay out is tiny compared to what they take in....that's how insurance works or no company would be doing it

Take your time, thoroughly weigh your alternatives, and think about consulting experts who can offer customized counsel based on your unique situation.

@Justin Stryker.  1st:  Contact your MLS customer service and just ask what the differences [with them] are to switch to non-Board Member/Non-Realtor. 

For online rental payments I use Apartments.com as it's free for both me and the tenant and they have good customer service when I call them. 

I reached out to Arcana (now MSI) as they are recommended by a number of threads I've seen on Bigger Pockets...They don't deal with customers directly, but did offer a list of agents/companies that will.