He cares about over communicating and being on the same page with his clients.If your not satisfied it is worth having an open and honest conversation with the PM....Let them know that you were very hands on and are used to being more involved. 

Like Living in South Africa but earning in dollars, currency conversion rich. 

This could easily be ALL your profit in the current environment... or if not all, a significant chunk if you are financing your purchases - which begs the conversation above about other investment routes.  

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And conversely is ALL utilities are included in the rent the assistance payment will be higher. 

A very good local agent would be the starting point of the conversation for me personally.

If something could be done to convince the head "guru" that buying overleveraged properties in and of itself is reckless for creative finance, done so that he can boast he has “none of his own money involved” and attract people with little money to join his program, perhaps the trajectory of the conversation could be more positive toward solving the problem.But, Why would we want to promote his risky & bad investing?

My PM failed to let me know about the 21 day itemized rule, let alone initiate conversation with the the tenants for repairs and those tenants are refusing to pay anything past $4100 due to that technicality.  

It seems like you both have conversation to buy and hold properties in long hold. 

I think you should have a conversation with a CFP who understands self directed retirement accounts and your CPA before you decide what to do.