There are several options for skip tracing to find phone numbers and email addresses.

Just learning my options at this point. 

Account Closed a PMC has two options to get liability insurance (tenant slip & fall) protection:1) Get added to owner's policy as Additionally Insured (NOT named insured).2) Setup a master commercial policy and add every property they manage to it and then charge those owners the cost of the policy.Otherwise, a PMC CANNOT get liability coverage on a property they have no ownership interest in.So, nothing wrong with their request.

There are a lot of options out there.Some of the most useful items BiggerPockets members have identified are features that save time so they can spend time working on their next property.

@Alecia Loveless  We plow AND salt , we dont give the customer an option . 

If you're open to expanding your options, you may want to check the Columbus OH market. 

What ever the Contractor proposes you should not take as the only option.

When a TV wall mount is on the wall we give the tenant the option of leaving the wall mount in place (assuming it is well located) or paying for the repair.

These properties are generally in high demand, but on a positive there will be drastically less new inventory of competing rental properties. 

By the way - for the same reason the 1st position lien holder will be uneasy with 100% CLTV, as a buyer I would be uneasy with it as well.