It's just unfortunate you were not notified to get the plumbers out sooner or the PM did not communicate not to leave the faucets off but ultimately if they were left off you likely would have had pressure built up and pipes burst (especially if they lines weren't all PEX) so the root issue of not having heating water lines still was the issue.

A small multifamily property is a smart choice for a first investment—it offers a great balance of income potential and manageable scale for someone new to the space.Don’t worry about being ambitious; it’s clear you’ve done your homework, and you’re already ahead of the game by setting a clear goal.

Start with BiggerPockets Ultimate Beginners Guide (free).

A/B Class is your top choice as this will quality tenants. 

Start with BiggerPockets Ultimate Beginners Guide (free).

Ultimately, I do think S8 requires scale and lots of efficiencies but has its benefits. 

I used to sell Salesforce to REITs across the United States and this is what I've learned:For your needs - a CRM with a power dialer and SMS capabilities - there are a few options you might consider:Podio: This is a popular choice in the real estate community, especially for wholesalers.

Change some of the variables, it will give you an intuitive feel for where you need to focus next given the opportunities at hand.Finally, the ultimate combination is having a business AND invest in real estate.

Ultimately, leading to issues down the road (eviction/habitual late payments)

To simplify the scenario I'm envisioning let me put it this way: what does a BRRRR look like when one of the parties contributing to the down payment and rehab costs ultimately ends up being the renter as well?