@John Voychick I'm so sorry to hear about your experience, it really pains me to hear about people getting subpar treatment and customer service I always listen to people's experiences to make sure that I can prevent these kinds of things from happening to my clients.

This allows them to get more capital so they can make more loans without having to grow their asset base, while also maintaining their relationship with the customer through monthly payments.

I tried to work with Digb and they provided some of the worst customer service I ever experience.

I'd lower the price slightly below your competition and get real reviews.Be customer focused.

They now use "Dave" to handle customer inquiries efficiently and promptly. 

So far, I've rated Evergreen and FCI lowest based on a number of reviews on different platforms that have consistent negative reviews mentioning certain specific issues that I find concerning (this is after accounting for the inevitable disgruntled customer/borrower who gets unjustifiably upset).Are you able to share any of your information?  

You're running a business and businesses choose what payment methods are acceptable to them - not the customer. 

It took new construction costs from $800-2500 down to $325 / SF and instead of 2 years it can be done in 8-12 months (design, permits, fabrication, shipping, and erection) depending on how much homeowners customized the standard plans. 

Some of your requests may fall outside this manager’s standard practices, and customizing services for each client isn’t practical for most PMs.

That may not make for instant potential sales customers but it would improve the quality of the people in the forums.