As mentioned previously you will want to make sure your agreement doesn't have absurd prepayment penalties.

It's false advertising.

So the idea that "pref equity" without a recorded lien is protected, to me, is simply false advertising.  

Sincerely absurd 

The signature are unnatural and uniform showing obvious implications of forgery and false representation of actual owners of the property.

I remember thinking how absolutely absurd it was to still be living this way after tripling my income, and on top of that my Wife was getting ready to graduate nursing school which would add even more income but, I had no clue how to keep it from disappearing every month and wondering what happened.

You may have to pay off the whole mortgage if the due on sale clause is exercised.No need to move in an LLC if it has a big mortgage and insurance.An LLC can also give you a false sense of security that can easily be pierced with a decent attorney.Just have correct insurance and properly maintain your property.

I get a response about every other month- always with false promises, and never direct answers.Do you have any advice for how to handle situation?

Work being falsely approved is an issue as is getting people on the maintenance side to fix anything found to be wrong.

Tenants love to crank AC systems to absurdly low temperatures which creates a high likelihood of breaking the AC unit.