You have to offer a great product at a competitive price in this market.

See what other controls they offer.  

Doit in good faith, thus if they offer his magical number, take it.

Definitely follow the regulations in the area and if permissible I would offer to attempt to find an acceptable tenant and terminate their lease when that happens but in the meantime they will need to continue to pay.

A PM offers so many additional services in addition to things you cannot do yourself - like simply having a 3rd party between you and the tenant.

Offer to buy them a few indoor portable heaters until you find a solution. 

MLS, Made an offer I couldn't refuse How did you finance this deal?

Most brokerages offer zero-fee referral status, so you can still do referral business.

For further context, we are trying to have him be the name on the loan because he would be able to utilize his first time home buyer loan to take advantage of the lowered offered interest rate.

@Tanner King learn how to work backwards on analyzing a deal, so you figure out the purchase price to offer to make your numbers work.Too many newbies think they have to offer asking price, which is not the case.