As others have mentioned, resident managers and management companies with a niche in this size property are possible solutions...plus added vacancy and maintenance costs in your proformas.Regarding fees, I would recommend a structure that had better aligned interests than one with lease up fees...and with 10-50 unit properties, you likely can get a hair cut on the 8-12%. 

In the BK, it also depends whether it's a BK7 or BK13, and if they plan on affirming the property under the plan.   

Too busy chasing tail and styling hair I no longer have.

@Robert KirkleySplitting hairs on my part, but my point is you can’t unsee things.It reminded me of a resume I received years ago.

I know it sounds like I'm splitting hairs but some banks write HELOCs in their residential department....which won't write Investment Properties.  

If you respond to the email above with your name and number then you are affirming that you meet the minimum qualifications and that all of the above rules and regulations are agreeable.

I have ran my model passed a few CPA's and attorneys, who have all affirmed that it is being done according correctly and I had my paperwork done by a real estate lawyer, however, It is helpful to have good solid resources to turn to when these types of questions arise.  

Seeing the number jumps in black and white, and the bottom line figures growing year after year, is VERY affirming and encouraging, and helps clarify your strategy to those things that demonstrably work for you.Good luck in finding a formula that works for you!

The more you own of anything (stores, restaurants, houses, hair salons, whatever) there is a benefit. 

So you are getting a lot of affirmation here, and my gut from your description says she may be a little crazy and entitled, but a little food for thought here that may help your business, even if it doesn't apply to her:Sounds like there was no security deposit walk through?