There are an array of books, videos, and groups to learn from out there so be sure to use all of them to your advantage.  

Clint Coons from Anderson has great stuff that he puts out on youtube and social media.Anderson Advisors recommended doing an umbrella LLC structure if you're setting up multiple properties, especially in different states.

Document the tour with photos and videos for detailed analysis later.

I have a very helpful video on my YT channel (just lookup ClosedByMo) for NYC househackers - you'll enjoy it! 

I've been watching a lot of BP videos and trying to educate myself on real estate business.

https://podcasts.apple.com/us/podcast/biggerpockets-real-est...It's a great introduction to the BRRRR method - and Cameron on Youtube has some great direction and insight too!

The guest typically goes to the curb ("public area") during the day to smoke, but I do now have photos/videos of them smoking definitively on the property (on the premises near the front door - not the "public" area near the street). 

Thanks @Carlos PtriawanLooks like the link does not display correctly; but I did not get a message from admin, so here it is again for reference.However, you can always look it up on YouTube/@MarcusMKE and this one is called: Where are Milwaukee Home Prices going?

On the flip side, this has presented some opportunities for the creative real estate investor as well.Some news story links and a snapshot of what has happened to prices in my city.https://www.cp24.com/news/video-shows-massive-fire-that-destroyed-under-construction-homes-in-burlington-1.6671785https://www.thestar.com/real-estate/toronto-area-buyers-are-walking-away-from-deposits-on-new-homes-some-losing-as-much/article_db451c58-5c4b-5269-8510-17095d5496e1.html

It's interesting that many of these VC-backed PMC's, despite having 10k+ properties under management, aren't doing well financially - one of them just merged with another industry-related company also not doing well.Just for fun, here's a partial list of PMC expenses that owners pretend don't exist:Office rentComputers, printers & softwareInternet & phone billOffice furnitureOffice supplies: paper, postage, ink, etc.Office liability insuranceAuto expenses: monthly payment, insurance, gas, maintenance, registration/plate feesBroker license fees: annual, monthly board & MLS fees, continuing education fees, E&O insuranceEquipment: lockboxes, signs, etc.Business income tax preparation and paymentsStaff payroll & payroll taxes Time Tasks: answering phones, calling past due tenants, scheduling tours, taking marketing pics, processing those pics, writing ads, researching rent amounts, posting ads, explaining to owners how rent determined & showing where ad posted, opening & processing mail, posting payments, bank deposits, scanning documents & posting to owner & tenant portals, explaining accounting to owners so they understand their monthly statements, taking pics/videos of repairs, finding reputable handymen and contractors, confirming they're properly licensed & insured and tracking annually, verifying repairs done properly, processing invoices for utility bills, repairs, taxes, city inspections, scheduling periodic property evaluations/inspections with tenants that don't want strangers in their homes, explaining to owners why something is taking so long, and more & more & more...OBSERVATION: many owners only want to pay a flat fee or 50% of a month of rent as a leasing fee - without realizing the repercussions.