Perform the same task in each app to ensure a fair comparison.Load a property with pictures and details.Market that property.See what your marketing looks like from the public's perspective.Submit a fake application to see how easy the process is.Run a credit/screening report on yourself.Enter a maintenance request, assign a vendor, and attach a fake invoice.Enter charges to the tenant's ledger.Enter recurring charges and automatic late fees.Sign documents electronically.Run owner reports.After testing a few apps, one should clearly stand out.

Memphis is actually one of the places I ended up buying into so I'm hoping it performs the way you're describing!

My question is, how do you guys typically evaluate real estate agent performance?

This is a company that will perform scheduled inspections of your rental property to identify deferred maintenance needs, dubious tenant activities (say, illegal pets, bad housekeeping, failure to change HVAC filters etc). 

The way I look at it, it doesn't help you if you don't cash it out. if the property is performing correctly it will carry the mortgage all the while pulling basically cash out to put into further deals.

If an agent performs work for a consumer before having an agreement in place, then they are in violation of the Sitzer/NAR settlement.

Some mentees will act as a bloodhound for the mentor, knocking on doors, driving for dollars, scouring the internet, making cold calls, or performing other services that help the mentor find new deals.

I also pay for performance, meaning if my selling realtor gets my full net-price or better, I bonus them an extra .2% (which would be $2,400 in this example).

I'd look into AirDNA comps to see performance with/without.

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator – so, they often select the first PMC they call or that calls them back!