But you are less diversified if that building or area does poorly versus geographically dispersed alternatives?

An application, approval/denial letter, lease, checklist, termination and security deposit notice, will cost many thousands of dollars from a lawyer if he drafts it from scratch for you and, for example, if he is not located in Cincinnati he probably will not be familiar with the ordinance requiring deposit alternatives or providing tenants copies of the ordinances and statutes the City requires. 

Think about other financing choices, such as traditional lending or innovative financing alternatives for homes with several units.

Alternative lenders will be a few points higher.

Hey Ivan, since you mentioned you're new to real estate investing, starting with a turnkey property and house hacking first might be a safer bet.

That's what I would do (and have done), and it's the much safer bet, with a higher probability of success. 

My first out of state rental would be "safer" buying turnkey however I won't be able to scale quickly. 

Cheap House = Expensive HeadachesWhy buy 5 units in what sounds like a D class area when you can make the same cashflow with 1.5 units in a safer area with quality tenants.

I guess the alternative is a phone number they can call and you can meet them down there with contracts and keys but I would imagine people would just go down the street to the next guy where they can get immediate service.

While this affiliation might bring certain advantages like integration and streamlined services, it’s also worth noting that many tech entrants in the property management sphere sometimes miss the intricacies of real estate management, focusing heavily on financial aspects instead.If you're looking for alternatives, you might want to consider other established platforms that specialize in property management, like AppFolio or Buildium, which are paid services but widely recognized for their comprehensive features and security measures.