First congratulations on taking your real estate education seriously and putting yourself out there by posting on the BP forums.

Many good resources here and forum post for new investors. 

Your post made me think of this.

No issues on property, except a faulty leaky toilet that was fixed same day as tenant posted maintenance issue.

.* No calls accepted to review receipts: I have asked Jenny several times for the last 3+ weeks to get on a call to review the receipts and all of the items that are in the house, I have given her several deadlines to resolve the issue, she has never accepted any of my invitations to join any calls despite me pleading her to do so as my credit card payment is now due and has a 29.99% interest rate if not paid.I have found several people that were also affected with just 2 facebook posts.

Or is it a hard money then DSCR post?

Trust me, I have been there.I suggest you try to House hack in cities that you are already familiar with and have some connection with.Hire a great investor agent in that market and ask them all your questions and concerns.That I believe is the best way to get personalized advice tailored to your goals and lifestyle.You giving out Cleeveland and Toledo on your post will only attract biased opinions and advise.Only you know what you truly like, want, and can deal with.As Nicolas said, read this post and comments and hope that gives you a new perspective. https://www.biggerpockets.com/forums/12/topics/1215726-break...https://www.biggerpockets.com/forums/963/topics/1195280-expe...https://www.biggerpockets.com/forums/48/topics/1137397-balti...Goodluck and keep us posted.

*This post does not create a CPA-client relationship.

I described the deal killer persona in the post.

Secondly, I think by posting on here you are taking steps in the right direction!