And don't listen to a real estate agent that tells you how easy it is and that "virtually all of my out of state clients buy without seeing and never visit the property". 

Communication is highly important to me as well. 

He had performed virtually no underwriting.  

So I would suggest keeping your STR property geographically close and doing as much as possible to keep your profit% high as possible.As far as the actual house you use, I would just say - be honest, be fair and strive for the best area, most amenities, cleanest house, best communication, and any other extras you can get.

And as of now I've listed myself direct with Zillow and other platforms.I'm now weary as to whether I want to carry on down this journey for the property management.I only have 1 SFH so I don't need much, mostly just wanting to streamline how I communicate and manage the property. drop rentredi asap. 

Hours spent watching podcasts and communicating on BP do not count.

That plus his willingness to communicate with anyone who asks him questions and his team are very  praiseworthy.

I’ve also learned the hard way that good communication with your team and third parties is just as important as organization.

They only communicate through chat and email.

Quote from @Roni Williams: Their communication is non existent.