I would suggest matching with someone who has the most reviews or forum posts.

You can't take six months off from reviewing properties and hop back in like nothing happened.

You won't get calls at 11:30pm on a Saturday reporting heat is out when the temperatures are -17 degrees.Increased Long-Term Property Value: "Nobody will care about my property better than me!"

Look up the loan officer and not the company (do they have any online reviews or social media presence; if possible look up their production numbers to see if they are any good)4.

Next StepsContact 311 or the Chicago Department of Water Management to request a meter recheck or usage audit.If the new bills seem drastically off, request a review for billing errors or adjustments.Consider installing low-flow fixtures or monitoring usage with a smart meter device to ensure there’s no hidden waste.It’s frustrating, but you’re not alone in this!

I reviewed about a dozen options.

You'll want to ask about their experience, read reviews, understand their availability, pricing, insurance / bonding, and how they safeguard their funds. 

There are companies out there who will review a file for you (for a fee) and be able to tell you what was changed on the document? 

Once submitted they said it was under review.

As for soft costs, you’re looking at a fair amount for a condo conversion-there are legal docs to have drawn up, reviews, surveys, recordings, setting up the HOA, reserve studies etc.