Start by documenting everything—dates, incidents, and any communications.

I've worked with several loan servicers, and no matter who you use, it's not fun setting it up, but I've had easier success communicating with OnePoint.They have a login portal to track payments etc, like you mentioned. 

College isn’t a must for real estate, but it can definitely help with things like business, marketing, and communication skills.

.- Technology & Automation: Utilizing project management software, such as Buildertrend or Monday.com, enables real-time tracking of budgets, schedules, and contractor communications.

3) Has the PM communicated with you weekly on results?

@Andrew C.I have the same questions about it as well.. for example, you now have say 5 leases that likely are all for different date ranges/terms and deposits etc. do you do all males or all females together - I'm assuming this depends on the state you're in?

The utility company missed an appointment and no communication from them or action to even reschedule.

Quote from @Samuel Kim: Quote from @Tim Delaney: Does she handle all the tenant communication?

She’s currently not paying rent, and while she has some health issues and no stable income, she’s been communicative and open to general talks, with a possible option to vacate through a cash-for-keys arrangement, though this might take around six weeks and some hard work.I plan to rehab the property and eventually rent it out, potentially to a Section 8 tenant.

Document all your efforts, including repair invoices and communications, to show you’re acting in good faith as a landlord.