I agree with @Michael Smythe that you need a property manager that communicates well. 

We get just as frustrated because the system is a bit "broken":(I believe the team is in communication with you about your options - just be sure to also let us know your choice to secure the property to deter squatters as cost-effectively as possible.

I think communication seems to be the issue here especially with your comment on how the PM is unresponsive.

I was misled when I made my investment, with Dutch frequently stating in public communications that RAD is “like family” and that funds would be returned easily if needed.

I started communicating the details to the current property management company which has a great reputation.

Can you imagine actually communicating with your borrower?

STRs also avoid automatic classification as passive if rented for seven days or fewer per tenant.To maximize tax benefits, maintain detailed logs of all hours worked on activities like tenant communication, cleaning, maintenance, and marketing.

Hours spent watching podcasts and communicating on BP do not count.

Building relationships with them early is key.For tenant communication and rent collection, tools like Buildium or Avail can make life easier.

We have been customers for more than five years, we would appreciate having better communication when it comes to the property managers having Important issues to solve.Therefore, please contact me at any time at 703-420-0620 or 703-317-7078.