Hey @Julie Philpott - I don't know the area well enough, but I would be hard-pressed to say it's a deal breaker UNLESS having central air fetches a rent that makes the numbers work, where they wouldn't work without the A/C.   

It's concerning that Bigger Pockets admins continue to leave all of Matt Motil's classified ads here on BP where he was fishing for victims for his Ponzi Scheme.https://www.biggerpockets.com/posts/user/mattmotil https://www.sec.gov/news/press-release/2023-196

But in this cycle of low interest rate mortgages, there is no pressing need to transfer such mortgages into HELOCs. 

I had a tough love manager that always had a "bench of tenants" that wanted to move in case things went sideways with the current tenants. 

Your buddy hired a pretender, so they got a bad quote.A quality PM has a deep bench of honest, proven contractors.

Project management throughout the process. 99% of the time, buyers press a button to buy, press a button to sell and everything in between is done for them (including taking care of all problems, and selling it in the end) What was the outcome?

Then decide in your spending versus objectives.LongtermBillboardsVehicle advertisingBus benches or bus advertisingEtcShort term.Yard signsGoogle adsFacebookPostcardsEtc.

I find it’s usually radio silence from prospective tenants like this when they are pressed on actually having a disability requiring an ESA. 

Press the issue.

IMO a good retail listing person is going to say F-that, I don't waste my time trying to make buyers lists, I have lists of finance brokers, r.e. brokers and other gate keepers who spend there time doing all these buyer lists and I know how to present and pitch to them to get action from them pressing for all there buyers to act.