Each firm has a sister company, Doss Docs and Lightning Docs, respectively. 

Be flexible and respectful to both the residents and to the employee of the company actually paying the bill.I know this sounds incredibly basic and simple, and it is.

RESPECT!

My current focus - what is the process once a family member/individual has passed and lets just say in a perfect world probate has been filed and the respective family is now thinking about selling the property.

With all do respect, I think you are miss understanding what I was saying.

Gotta respect the wise as long as they aren't cheating, lying, stealing or have malice intention. 

I don't just hand over money unless I have a good respect for the person. 

The operator in the market I chose ( Memphis) A Cpa I knew from BP  and one of the most respected syndicators on BP who could help with raising funds.

@Michael Anderson If the property had been sold, it would make sense to formally assign the lease and deposit to the new owner and memorialize an agreement to collect and adjust rents after settlement, indemnify the other party for things arising during their respective ownership periods, etc. 

If the guidelines are clear before they sign the dotted line, there is a mutual respect, and a good vetting process is performed I think I can minimize tragedy.