What additional services or support, beyond financing, do real estate investors value when working with a private or hard money lender?

It is our best interest to help support the investor to be successful -- we are not here to sell 1 deal and be done, actually in many instances we've helped newbie investors become full-timers.  

If you have ample time and want to be hands-on, I’d recommend choosing a market that interests you and building a team—including an agent, contractors, and a management company—to support you throughout the process.However, if you’re busy and don’t have the time to manage all these aspects, turnkey options might be a better fit.

Assuming the wife is earning $50k + per annum, and not receiving support payments from spouse, should allow her to live okay.  

My question is does this wooden retention wall constructed for the city catch basin rain drainage water not to enter into the property or does the retention wall support the foundation of a building which is around 20 feet away.

In terms of debts, I agree with @JoeHammel - A title company is the best resource to check on all liens which could be contractor, IRS, bankruptcy, local utility bills or property tax, child support, etc. 

Real estate can be tough, but I’m a big believer that with the right support and community, we can all succeed and spread our knowledge to one another.Looking forward to hearing your thoughts!

We also offer unlimited tech support to all of our customers and have several warehouses with a lot of inventory that allow us to do 1-2 day delivery in a lot of cases.

It has become so big that customer support is almost nonexistent unless you pay for the highest tier of pricing.

Then to support that I received a appraisal supporting that number."