I'm also trying to work on developing business systems to allow for scalability, which takes time away from client work (that's not an excuse either!). 

This process is repeatable and scalable.

It's in their best interest to keep things within a box since that is more scalable.

As others have said, if you haven't thought through the scalability of your operations, you're not ready to scale.  

The one benefit to the fee structure is this makes the business scalable to the point where we could take on investors and still make money off fees for our time.

Need something quick easy dependable and scalable 

The issue I am conflicted with when using this strategy is the scalability. 

However, I'm ready to turn this into a scalable business by implementing the BRRRR strategy and moving into rentals.Though I'm not confined to a single city, Kalamazoo is my current target area so I would be interested in hearing what a seasoned investor has to say about neighborhoods to pursue and visa versa with areas to avoid.Sorry, Andrew.

With Xencall we never had an issue with this.Overall, from a feature and scalability standpoint, I would take Xencall.

I love the power of forced appreciation, tax benefits, and scalability of commercial multi family.