I'll provide some tips below.2.

You need to provide a bit more specifics about the property, about the insights you want, etc.  

This is my first deal and I wanted something to provide me stability for future me

Contractors, unless you have a working relationship with them, normally do not want you bouncing ideas off them.Understand what their hourly rate is, have a discussion with them that you are okay with paying them an hourly rate if they walk the property with you and provide you a scope of work along with an explanation of what you can/can't get away with in regards to improvements.ask them if you go with them, if they can credit you the amount that you paid.Once you develop a working relationship with a few contractors, you can bounce ideas off them and expect quality responses.I do not invest in New York.Best of luck. 

@Tom OchiengI would reach out to a real estate attorney for specific advice on this situation since you already have one tenant who is being difficult.On a side note, when I have inherited tenants, I have been most successful when I have provided longer non-renewal notices, like 60-90 days, and offered to assist with moving costs.

Quote from @Noah Bacon: Hi Robert,Stessa and RentRedi provide different benefits and features.

Now that Steve has provided you with the right places to look, you will be even more prepared in your vetting the next time.

We were surprised that Kiavi never thought to call the vendor of their software, or a database technician, to fix this.We provided the requested copy of our LLC articles of organization.

Thank you all for all the information and assistance you have provided 

So glad you could provide a better insight.