Dealing with warranty service is a pain in any situation but when you also have to deal with a tenant on top its even worse.

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Thank you for providing me some real useful strategies here.

My software provides me with that data so all I do is print it out and give it to may tax accountant. 

Ok, we got 40-50 hours, tops.

Ive asked them to provide Renter's Insurance.

Quote from @John Underwood: Gas heat would require constant tank refilling and it would be very bad to run out in the winter.In my experience, if you have  325 or 500 g tank, you can top off in the fall and be good until spring.....Unless I guess you have a big house and are keeping it at 80d.... 

In my case, just the threat of reporting to the real estate commission was enough to make them hand over documents quickly.At the end of the day, you own the asset—the PM is just a service provider, and if they aren’t doing their job, they don’t get to stand in the way of your business.

The builder had a given us the paved yard, Granite kitchen top, washer and dryer at added value with no charge.

They will take the permit fee and send an inspector that will provide some assurance that the work was performed correctly.