NOTE: I use the Customer/Project field to assign properties to my transactions (I know some people use Classes instead).But here’s what I fail to understand.

Thanks for the encouragement, Zach!

Some people seemed irritated by how much customization they had do to the CRM to fit into real estate use cases.If there was the perfect real estate CRM, how do you think it would look like?

To achieve outstanding results, you need to develop PREMIUM business, customers that will pay a premium for your services.

Theyre refusing to let me back out and their customer service team is a joke.

Most recent customer review: "Feel like we found a gem when we found Great Leaf.

@Michael MattinglyRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

Their customer service is only slightly better than Zoom.

And, even if you could find an appraiser to do an evaluation, it's not clear how that would help you.As you state, the motel has been shut down for nearly three years, so there's no current financial data.But even if you had recent numbers, you're planning to operate it as a sober living facility, which I suspect is a very different business model.You need to find a comparable facility in or near your local market and develop your own customized financial analysis model based upon this particular property.Then, given your business objectives (cash flow and cash-on-cash return, I assume), you'll need to back into what purchase terms you'll need to achieve those objectives.Only then will you be able to determine whether these seller financing terms will work.As far as documentation to get started, a letter of intent (LOI) is commonly used but you might move straight to a purchase and sale agreement, particularly if no agent is involved.Whichever path you choose, just be certain to give yourself plenty of time to thoroughly perform your due-diligence.

Rates are now higher which will kill their cashflow and encourage them to cut their losses and sell.