If it is just one downstairs unit complaining while you may have a noise transmission issue the tenants might also not be suited to a multifamily. some people are more sensitive to noise and you may want to give them an out at some point.

I am also a natural introvert, but have learned that putting myself out there and getting uncomfortable is a skill.My biggest suggestion would be to go to as many local in-person meetups as possible and find the people who are "moving and shaking" to become friends with them. 

Naturally I would increase the rent to more than cover the costs and I do believe it could be a great selling point for tenants to consider. 

I'm a rule-follower by nature, but unfortunately the law is written with language that is extremely unclear. 

I assume you want to reinvest this profit into another deal or use it for some other time-sensitive purpose.

I know having been a landlord for many years that this is not right, but clearly, may be a sensitive issue.

I just viewed what looked to be a beautiful 3 unit in the photos a few days ago, but when I got there it was apparent the building had a natural gas smell in the basement, plus the owner pays all heat for the building since there is only one furnace.

Here are some considerations:Pros of Using a Hard Money Lender:Speed: Compared to standard lenders, hard money lenders can provide quicker approval and financing processes, which lets you take advantage of time-sensitive possibilities.Flexibility: It may be simpler to obtain financing if HMLs are more accommodating when it comes to credit history and property condition standards.Access to Funds: You may take advantage of more investment opportunities by having quicker access to the equity in your property.Experience: For first-time investors in particular, certain hard money lenders offer invaluable experience and advice that can be helpful in navigating the fix and flip process.Cons of Using a Hard Money Lender:Greater Costs: Hard money loans might have interest rates and other costs that are greater than those associated with standard financing sources, which raises the project's total cost.Term Length: HMLs normally provide loan durations that are shorter, usually lasting between six months and a few years.

It's the nature of the beast.

I have this on my lease: "Tenant accepts the cost of clearing the drain of any and all stoppages within the property except those caused by defective plumbing, tree roots, or act of Nature or God."