Listening to YouTube big shots that have great advice on professional ways to handle problematic guests ( most are great but everyone will get bad apples), staying at the property when you have an open window of time and actually get the guest experience (this is critical), and looking at your click thru and conversion rates to get a good baseline.There is way more work to running an STR than a LTR.

So I am at a loss and would really appreciate any advice. 

It would seem the only contact they are able to make is between their bank and my credit card.Any insight or advice would be greatly appreciated  

I think the title company must have these to close.Thanks for great advice. 

It looks like you've already received some stellar advice here on Bigger Pockets.

Any advice would be greatly appreciated!

We had a client that bought in Port huron and then ended up selling their property because they went through 3 PMCs and gave up trying to find a great one:(Some copy and paste advice below:--------------------------------------------------------------------------------------------------------Recommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

If it can't, then don't consider it.I see yeah definitely risky most likely won’t go this route but will keep that in mind.Thank you for your advice! 

However, without more information on what your preferences are, it is difficult to give you good advice.

I am a plumber in the Atlanta area if you need any advice on home inspections and what to look and lookout for when buying an investment property!