If so, "professional silence" might be a good approach as these kinds of headaches may just be part of dealing with that type of tenant.

@Gino Barbaro have been using them for 10+ years.You'll want to make sure you approach this correctly!

Your best approach is to model the fixed rate and ARM for 5 years.

This approach has worked well for us so far.

So what's your approach, and why this property vs. any of the others in the area? 

If they can't/won't facilitate look for a new local business bank that has a "consultative" approach and see what they'd consider to bring your banking to them.

Can try to reposition to Class B, but neighborhood may impede these efforts.Vacancy Est: Historically 10%, but 15-20% should be used to also cover tenant nonpayment, eviction costs & damages.Tenant Pool: majority will have FICO scores of 560-620 (approaching 22% probability of default), many blemishes, but should have no evictions in last 2 years.

Others require a more hands-on approach.

They both seemed fine with the wait and see approach.  

Can try to reposition to Class B, but neighborhood may impede these efforts.Vacancy Est: Historically 10%, but 15-20% should be used to also cover tenant nonpayment, eviction costs & damages.Tenant Pool: majority will have FICO scores of 560-620 (approaching 22% probability of default), many blemishes, but should have no evictions in last 2 years.