I've held onto it mostly because of the appreciation and great tenant.My main goal with RE is using it as a store of wealth and passing it onto my kids.  

There's other dialers out there that's more custom tailored to organizing calls, lead follow-up plus much more cost effective and honest with a live customer service line.

What systems or tools should I set up to stay organized?

I was thinking of giving him 3 options.Option 1: He switches to a month to month lease changing to a weekly rent rather than monthly, the new lease will have different rules (ex. such as agreeing to a cleaning schedule and a liter schedule or trash needs to be picked up and placed in a trash can every 12 hours, human waste can not be stored in containers)Option 2: He moves out at the end of March, I keep the security deposit as rent and he does not have to pay February's rent and late fees.Option 3: I'll give him $400 to move out 3 days after we have this discussion.Thank you for any suggestions, I would like to handle this delicately as I don't want a squatter living with me.

Promissory note, recorded mortgage or deed of trust (depending on the state), personal guarantee from the sponsor if the borrower is an entity, a review and copies of articles of organization/incorporation and operating agreement if the borrower is an entity, lenders title policy and title search with chain of title, proof of identity for the borrower(s), proof of the correct insurance coverage and mortgagee clause, the list goes on. 

Feel free to inquire about their staff qualifications if it's a larger organization.2.

They are a great organization and highly recommend.   

There are gurus out there who will tell you when seller financing to have the borrower sign a deed in lieu at closing so if they stop paying you can just record the deed in lieu. Every attorney I have ever talked to h...

Quote from @Patricia Perdomo: "I saw a rotten apple at the grocery store for $1.

I can say that with Phoenix, a multitude of opportunities can be in store for you if you invest in their market, network, or even just want to get familiar with it.What type of real estate are you into: fix & flips, buy & hold, multi-family, or something else?