@Olivia Blake I tried to start using a property management software.

It will not replace humans in any shape or form, opendoor tried it, listing spark tried it, they are the two worst companies to deal with. 

I'm using a software that runs on A.I. helps me capture organic leads, automation, my socials, A.i. follow up and has it's own crm.

If you decide to go the multifamily route, Real Estate lab .com is a multifamily software for deal analysis plus they have many other useful features. 

I personally found this software a lifesaver.

With technology and the right culture property management companies can be successful with a mix of local and remote team members. 

With a 9-5 job too busy to catch a breather, being that it will be my first rental property would you recommend finding a property management company to oversee the investment property OR create a profile on a property management platform, I am thinking about Avail unless there is a better platform, to collect rent and hire specialist as issues arise from tenants?

Guessing the defense "my pricing software is responsible for these increases" may not be sustainable.

Also look at pricing softwares and adjust accordingly.

If they think they have an "Airbnb" Unless they own the publicly traded company, then they only have a STR, or a vacation rental if they have a nice place/location.