We consulted with a designer once, but saw it as no value based on what we had already done ourselves.

Personnel Records AccessHouse Bill 3763 expands the Illinois Personnel Records Review Act, requiring employers to provide employees with access to a broader range of personnel records upon request.

The list of property management suites at Capterra is a decent start, so long as you take their reviews with a grain of salt. 

There were no reviews on the company that I could see at the time.

Will review more before pulling the trigger.  

How did you add value to the deal?

For a purchase generally application would be to review an ID, asset statements, and LLC docs if neccesary. 

If he overestimated the value of property and can't recover his loss then it's none of your concern.

As an investor, my goal is to always get the best value at the lowest price. 

In regards to your review, I dug into particulars and of course, there are three sides to every story.