The discrepancy between the monthly payment with 20% down and the monthly rents was mind boggling for me.Let me know what you would do to maximize wealth under these circumstances.  

Hello, everyone.My name is Hild R. and I'm new on Real Estate business, I used to run a small Painting LLC business with a HIC LICENSE for few years but based on personal circumstances I have to pause.

If the reason they ran out of money was due to an unforeseen circumstance and they have a path to recovering, it may make sense to send them more money.  

I see that real estate agents and brokers are too negative on sub to deals……investors looking for low interest rates and or low down payments are too positive on the same.As I stated the reality is somewhere in between, depending on individual circumstances.  

What I would do is contact your local attorney and ask what if any remedies you have under the circumstances, and you should not delay it as time in such matters is of essence.

Would you consider refunding or crediting the pet deposit under these circumstances?

Just a point of fact Class action suits are a pipe dream at this level in almost all circumstances. there has to be money to collect.  

It would be nice to cashflow that much with no money out of pocket, but everyone has their own strategy and circumstances. 

So, while on the surface it sounds like you are entitled to your money back, a closer look at the contract and circumstances is needed to verify that.

Still, I am very impressed by the multifamily projects performance: the occupancy levels have not gone down, and rent collection is very high, given the circumstances.