We have been customers for more than five years, we would appreciate having better communication when it comes to the property managers having Important issues to solve.Therefore, please contact me at any time at 703-420-0620 or 703-317-7078.

You won't get rich overnight but you can certainly start to snowball a portfolio and build wealth slowly over the long term.  

Quote from @Mike Grudzien: Two thoughts:1) stay in your STR for a day or two and you'll discover things it needs or that would be nice to add2) use several touch-points to communicate with Travelers/Guests.

Cash flow is the buffer between keeping my property long enough to get rich and losing the property in foreclosure. 

Hours spent watching podcasts and communicating on BP do not count.

Ultimately, clear communication and expectations handled in a respectful manner can avert any issue.

Don't try to get rich on one customer.

Last time I used them it was quick responses and communication and now I cannot get in touch with them is anyone else having this experience?

I'm not rich, but I make a very healthy living and I'm around a 7 figure income.

Rent was due by 5th but no communication on late payment and is not responding to my text/emails.