We buy houses in major markets in the states of TN, TX, OK and AR.

Vehicle expenses are one of the major costs to consider, so living nearby helps reduce those expenses and saves you time.

They actually have pretty limited reach as of now and focus primarily on major metro areas.

They spend a ton of money on advertising their product and apparently have none left over to spend on product development.

This is what the majority of investors are doing. 

. - Products & Services enable us to track each 'phase' of the rehab. - Projects give us visibility on my projects- My CPA can easily access the reports for tax preparation.

The major point to that statement is anything else but cash in your hand is speculation.

Whereas the majority of the existing clients have stayed with you, but the whale client is with the ex-partner leads me to believe that if this heads to any type of judicial setting that no damages would be awarded.

Some reasonable- a roof and ceiling repair from a major leak... some not so reasonable (they literally made me escrow the cost to add a deadbolt to a door).

People connect with people, not production quality.