What I've learned in the end is that these home inspectors are not skilled in communication and they treat a small issue equally with a crack in the foundation or faulty electric panel. 

His lawyer has been vague and not great at communication which is why I came to this forum.

Expect announcements and communication coming your way in the beginning of Q3! 

They managed and communicated everything, sold that property for $80k- all happened in about 4 months.

Since l had to increase rent for a tenant, l first talked about it via phone and text message (it’s very difficult to communicate with them via email), then signed the new lease.

I started communicating with them via text messages (they don’t seem to read emails) 4 months in advance about the rent increase and they assured the increase was fine and they wanted to stay.

Most people like to see who they are communicating with on this site.  

Communication by all parties is key. 

Take photos of all damages, keep copies of all incident reports and communication records with your tenants, fire department, and insurance company.I would strongly consider working with a reputable public adjuster, especially for a claim of this size.

Through face-to-face interactions, you can establish trust, convey authenticity and leave a lasting impression that transcends digital communication.