For better or worse, our local judges view rent payments and maintenance problems as separate issues, which means you have to uphold your end of the bargain even if there is question as to whether someone else is upholding theirs.In this particular case, I would continue to ask to speak with a supervisor or a supervisor's supervisor until you got the attention of the one who is going to make sure your issues are resolved ASAP. 

Find a supervisor and then ask for HIS boss.

It's not surprising.Sounds like you got a rookie with the first approval and then the supervisor more seasoned got involved.Sometimes you get lucky on deals and get newbie AM's and can get stuff pushed through with low offers.Other times you get the hard ones who want to make a name for themselves.Sometimes in the commercial world I get lucky and the file gets transferred to a different office or state and the new person helps get the deal done.It's all just luck sometimes on who you get.

Our applicant listed an employer and his *supervisor* on his app.  

Hi All,Does anyone know if you need a CSL in order to rehab properties in Massachusetts?Thanks,

Can Landlord send collection letter to work place?

Jacquea Lee is the supervisor there.

Take this back up there & talk to a supervisor of anyone telling you something that contradicts what this info graphic says.

Since you'll be out-of-state, possibly your realtor can set you up with someone who can be the "project supervisor," provide you a work schedule, estimate the costs, provide samples, and also complete most of the work himself/herself. 

The new teller wouldn't deposit the check, but they called their supervisor over to see if he could help.