Suncoast is a very big company.  

And I think a lot of companies will realize that productivity is generally higher in cooler climates.

Just tell them you work for the Property management company in my opinion. 

From there, I would like to consider a 1031 exchange in the future to acquire more units.My current property management company suggested that they could handle a mid sized apartment building but I would absolutely not consider them for it as I believe they have overextended themselves and communication is lacking.

I am also looking at a new company called Noshable that does grocery delivery precheck in and gives kickbacks as well.

The specific assistance organization, the screening of the tenant, the property, and the PM company that should be communicating with the tenant all play a role in the success of your investment in regards to tenants.

Also, make sure you have a great property management company who can be your "boots on the ground".

Yes, there are property management companies, but not sure if I would 100% trust them. 

Quote from @Jonathan Bombaci: This year, our management company, which oversees 700+ units in Massachusetts and New Hampshire, spent over $209,000 on attorney fees, primarily related to evictions.

I work for a property management company in Milwaukee, a very hot rental market currently.