FYI, one of the BP guys suggested me another name which I have spoken to yet but just want to see reviews about FrontLobby.

KeyCheck is integrated with FF and works well.FF provides a great overview eBook (see link below) that you might want to review before buying new software. https://www.furnishedfinder.com/Resources/best-practicesI hope this is helpful to you, all the best!

Take notes and review those notes regularly.

Now we have to submit the plans and apply for a permit and have an inspector come out to review the conversion from 30+ years ago

Been reading a lot of reviews on some that I've been recommended and so far I'm liking B2B Property Management. 

My concern is that there aren't a ton of outside reviews (i.e. those not on the PropertyOnion website), but I don't think the tool has been available for very long (or at least I haven't come across it until recently), so this would explain a lot. 

You'll want to review the borrower's deal and the property with the same type of diligence you'd use if you were doing the deal yourself...because, after all, since it's your money, you basically are doing it yourself.

If you have not taken the time to recently review your estate plan with your respective attorney, there is no time like the present to do so.

Checking online reviews and ratings can also provide insight into the reliability and quality of a handyman's work.

or "what key metrics should I be reviewing monthly?"