Give me a call if you need anything.

Try calling the PM from a different phone number and also try the number on rental listings (if it is different from their main number).

I am that guy in the comments that calls these people out.

I would be happy to have a brief call and see if I can help in any way.

I asked a lender company through BiggerPockets to call me.

These programs are called Equity Share programs.

Here's their page called My Lodge Tax, for STRs. https://www.avalara.com/mylodgetax/en/index.html Process returns, Save time and hassle.

No problems with rust but do have to deal with hard water; they have a chemical treatment called a pillow that takes care of that.

They could also call the local board of realtors and talk to the grievance or professional standards dept to file a complaint.

Here is my experience, I once sent out 5,000 beautifully designed, professionally printed post cards and got zero calls.