you can also run into an appraisal issue as the appraiser will request loan program and may keep the inspection "Subject to" until a permit or approval is given from County.

Since it's your primary residence, you don’t need to put 20% down—many first-time homebuyer programs allow much lower down payments.

Their responses are articulated well, on point, appears to be from a person that has knowledge of their program, and are not point and click pre scripted responses.

They can provide insights on good deals, share their experiences, and maybe even help you find properties that aren’t listed yet.Consider Financing Options: Look into FHA loans or other first-time homebuyer programs that may allow you to purchase a property with a lower down payment, making it easier to get started. 

I got some really great investor programs. ;)

Seth Williams also offers a similar program if you google "RETipster".  

How can I design or propose these apartments to meet this requirement while making them functional for long-term residents?

Here they say you get them with 0 upfront costs and free after the special tax program and what not. but 95% of them Nobody can qualify for.

Their support app seems to function poorly or they may just be understaffed and can't respond or reimburse for other reasons.  1.

This question is asked a lot and there's a ton of value by just reading those previous conversations.In short, there are pros and cons to the program.