You should have an open conversation with as many people as you can find.

Since there are 3 people living in this condo sharing the kitchen, I am not able to pin point exactly who has been doing this even though I have some idea. 

Lots of other people had bad experiences. 

I ended up basically painting the entire apartment as every single wall hand several nail holes.

Sometimes people will list it low knowing that there are repairs. 

When I go to events like this, I do go to some of the sessions, but most of my time is just sitting in the lobby chatting with people. 

For all the terrible things people say about investing in CA and yes the being not  landlord friendly is true, we have great appreciation and generational wealth has been passed on.

Is this how most people do it? 

I do not know how they are handling new customers verse the Midland existing customers.Regarding the customer service it seems the people I dealt with are still employed and only my "personal rep" as it were, was promoted and another took her place.

Knowing the rent will likely show up each month—even if the tenant has challenges—removes a lot of the uncertainty that can come with rentals.The people listing this apartment as a “Section 8 property” are likely trying to target buyers who value that stability.