This is a great place to learn and to connect with people so take advantage of all the great resources.

Partner Driven funded this transaction by leveraging a combination of internal capital and strategic partnership resources.

As a landlord be symethetic to the tenants, and use your available resources to assist when they need it, but do not give into demands for situations outside of your control. 

The reason is for that amount, that's all the attorneys would do on a contingency basis, and they only charged a fee if they collect on a lawsuit, The customer then asked if I would pay him a few dollars instead.

A great resource to explore would be the NARPM accounting standards.

Is there a resource you can share?

Otherwise, weigh your options with estimated vacancy and remodeling time, but how you may be able to mitigate losses longer-term with the higher rents you'll presumably be able to collect with new tenants. 

I do agree with you being able to simply collect and no do much.

They don't really care so much about facts, reality, what's good or bad, they just want a giant damn snickers to cram in there pie-hole, and to feel guilt free when there doing it.Now before ya-shake your fist in the air over the collective stupidity/insanity of it all keep in mind, these are the same kids that we all decided to raise where nobody got 1st, 2nd or 3rd place anymore, no-no-no, we said that would hurt feelings so we decided regardless of actions EVERYONE got a medal, the exact same medal. 

@Jared Appel welcome and any resource you need this group is here to help!